Today you woke up and followed a system. You got out of bed, jumped in the shower, got dressed, ate breakfast, brushed your teeth and out the door you went.
Have you ever been late to work? Did you forget to set your alarm? Did you hit the snooze button one too many times?
Why do I bring up these examples?
Because there is a system to everything, we do. Most of the systems we follow are learned habitual habits ingrained in us from childhood, so we haven’t needed to stop and document our processes.
For most of us, this is not the case with our work.
Most of our workflow processes are not identified, well thought out, or well executed.
We are usually running too hard too fast to stop and physically document the significant steps in the processes we use.
How do you prepare for a meeting you are leading?
What do you do with the notes you take at meetings? Do you take notes at meetings?
They key question is “Have you identified the next steps you need to take to ensure that you and your team reach your end goal with the least amount of hiccups.
Have you ever had a team member drop the ball on something?
Did they forget to send an email, call a client, clearly cascade a message? Whatever it was, you can trace it back to a step in a process/system that was missed or skipped.
Productivity and efficiency fall apart when we circumvent steps in the system.
Dropped balls will occur. We are human. We forget things in the midst of our busy schedules. No matter how organized you are, you will forget to do something.
All the more reason to identify the steps we need to follow for our most important tasks.
Question: What important tasks do you need to document?